- Michael's Auto Repair
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| Michael's fixed my brakes good as new and the staff shared helpful information about what was causing the problem, as well as what services would be needed. No pressure, no guilt, no up-selling. The only thing they could have done better was to call me sooner with an estimate after I dropped off the car. |
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| Overall, it was a good experience. I came in with an oil leak, and although they did find where it was coming from. They mentioned they've only done this fix once before and have to do some research on the quote (which was suppose to be emailed to me). After a couple weeks, I decided to do the job myself. |
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| Pleasant experience...performed the work I asked them to, it was done on time and from all appearances, done correctly. I had similar work done on a different car at Honda of Kirkland a couple years ago and it was a disaster on several fronts, worst be quality of their work. Final bill was very close to the estimate. Never talked to anyone but the person that settled the bill. |
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| Tessa, front office, is such a breath of fresh air. Mike is very personable and professional. Their work has consistently been to notch. |
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| Brought our 2023 Tundra in for 40k service with instructions that I would be back in 2 hours to retrieve it. Was told no problem. Arrived back only to be told they were short staffed and it wouldn?t be done for another 1.5 hours. Picked it up the next day was charged for a fee to do the service but all they did was check the items not actually do anything. Very poor communication |
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